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The Certificate IV in Business (BSB40207) is the ideal training investment in an organisation’s current and future managers. This qualification reflects the role of individuals who use well-developed skills and a broad knowledge base in a wide variety of contexts.
They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
At Learning Verve, our programs focus on learning that is closely aligned to organisational needs and goals. This ensures that the learning is meaningful and has practical and immediate application in the workplace.
The Learning Verve Certificate IV in Business Customer requires participants to complete 10 units - 1 core units and 9 elective units for the qualification.
Core units
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BSBOHS407A |
Monitor a safe workplace |
Elective units
| BSBCUS401A | Coordinate implementation of customer service strategies |
| BSBCUS402A | Address customer needs |
| BSBCUS403A | Implement customer service standards |
| BSBFIA402A | Report on financial activity |
| BSBADM405B | Organise meetings |
| BSBADM409A | Coordinate business resources |
| BSBINN301A | Promote innovation in a team environment |
| BSBCMM401A | Make a presentation |
| BSBITU401A | Design and develop complex text documents |
| BSBITU402A | Develop and use complex spreadsheets |
| BSBITU404A | Produce complex desktop published documents |
| BSBLED401A | Develop teams and individuals |
| BSBMKG413A | Promote products and services |
| BSBMKG414B | Undertake marketing activities |
| BSBPMG510A | Manage projects |
| BSBREL401A | Establish networks |
| BSBRSK401A | Identify risk and apply risk management processes |
| BSBWRT401A | Write complex documents |
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